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These Terms of Service (this “Agreement”) between 7pixel.co (“we”, “us” or “7pixel.co”) and you govern your access and use of our web platform made available through www.7pixel.co (this “Site”) and the subscription or other services we provide (the “Services”). By using this Site and accessing our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
This Site is controlled and operated by us from our offices within This Agreement and any dispute arising out of or relating to this Agreement shall be governed by and construed in accordance with the laws of Malaysia, Singapore, Taiwan, Hong Kong, Indonesia, Philipphines, United Kingdom, United States, Canada and almost every countries around the world. We make no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where its contents are illegal is prohibited. Those who choose to access this Site from locations outside the stated countries are responsible for compliance with all applicable laws.
We may update this Agreement from time to time. By continuing to use this Site and the Services after the update, you accept the update in its entirety. All updates are effective upon posting. We encourage you to check the “Terms of Service” link on the home page each time you visit this Site, so you are aware of any updates.
2.1 Our privacy policy, which can be found at our Privacy Policy (the “Privacy Policy”)'s page,, describes how we may use your personal information. By continuing to use this Site, you accept the Privacy Policy, which is incorporated herein by reference. If you object to your personal information being used as described in the Privacy Policy, please leave this Site immediately. You must be at least age 18 to access this Site.
3.1 Subject to your compliance with this Agreement, as well as your subscription for an applicable plan and our timely receipt of your associated payment(s), we will make the applicable Services available to you during the term to which you have subscribed. We will use commercially reasonable efforts to make the Services available subject to planned downtime and any unscheduled emergency maintenance. We may modify, replace, or discontinue the Services at any time, for any reason, without notice to you.
3.2 You may only access and use the Services in accordance with the terms of the Agreement. You agree to: (i) provide accurate, current and complete information about you as may be prompted by any form on this Site (“Registration Data”); (ii) maintain and promptly update the Registration Data, to keep it accurate, current and complete; (iii) maintain the security of any password and identification information; (iv) notify us immediately of any unauthorized use of your account; (v) accept sole responsibility for any and all activities that occur on your account. Each person who uses any Services must have a separate username and password. You must provide a valid email address for each person that you authorize to use your account. You agree to provide any other information that we reasonably request.
3.3 You are responsible for obtaining and maintaining all telecommunications, broadband and computer equipment and services needed to access and use the Services and for paying all charges related thereto.
3.4 We may terminate your account without prior notice or liability to you if we find, in our sole and exclusive discretion, that you: (i) have violated this Agreement; (ii) are not in alignment with our model; (iii) are sharing usernames or passwords; (iv) violate our core values; or (v) are abusing our services or team in any way, including using our services for illegal purposes.
3.5 “Deliverables” means content that we develop and provide specifically for you based on your design requests. Deliverables do not include Licensed Content, which is subject to certain license restrictions.
3.6 “Licensed Content” means stock or otherwise pre-existing content elements that we own or license from a third party, including artwork, stock photographs, audio, typeface, video, designs, and writings. While you are, and will be, the sole and exclusive owner of all right, title, and interest in and to the Deliverables, the Licensed Content incorporated in the Deliverables is subject to the license described in Section 5 below. No rights are granted to you to any Licensed Content other than as expressly set forth herein.
3.7 Subject to your continued compliance with this Agreement, including timely payment of associated amounts due, we grant you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the Services for your internal business purposes. You may not access or use the Services in order to monitor its availability, performance, or functionality for competitive purposes. You may not, and may not permit any third party to: (a) reverse engineer (except to the extent specifically permitted by statutory law), decompile, disassemble or otherwise attempt to discover source code, object code or underlying structures, ideas or algorithms of the Services; (b) modify, translate or create derivative works based on the Services; (c) use the Services for any purpose other than its own internal purposes; or (d) use the Services other than in accordance with the Agreement and in compliance with all applicable laws and regulations (including but not limited to any applicable privacy and intellectual property laws).
3.8 You grant us a perpetual, irrevocable, worldwide, nonexclusive, transferable, sublicensable right and license to commercially exploit in any manner any feedback, suggestions or recommendations that you provide to us.
3.9 Free Trials - We current DO NOT offer any free trials to our Services. However, from time to time, we may offer free trials to use one or more of the Services subject to the website (“Free Trials”). A Free Trial is an opportunity for you to use such Services free of charge for the period of time communicated in the Free Trial offer for the selected Service (the “Trial Period”). If you register for a Free Trial for any selected Service, the Trial Period will begin on the date that you register for the Free Trial, and, regardless of whether or not you use the selected Service, the Trial Period will expire at the end of the Trial Period.
If you choose to cancel your selected Service during the Trial Period, all your rights relating to your account and our Services will terminate, and you will lose all access to our Services and all design files associated with those Services at the end of the Trial Period. If you do not cancel your selected Service before the end of the Trial Period, your account and selected Service will automatically continue after the Trial Period under a standard paid subscription in accordance with the fees and terms specified when you registered for the Free Trial and the terms of this Agreement. This change in the status of your account from Free Trial to standard paid subscription will occur at the end of the Trial Period with no further action from you unless you have previously canceled your account. You further agree that, unless you have canceled your selected Service before the end of the Trial Period, you authorize us to charge your method of payment (e.g., credit card) for the standard paid subscription fees and applicable taxes for your selected Services from the end of your Trial Period based upon your chosen billing frequency (e.g., monthly, quarterly, annually).
You must have a valid payment method associated with your account in order to participate in a Free Trial, and the Free Trial may be terminated in the event that your payment method is deleted, canceled, transferred, or otherwise determined by us to be invalid or inadequate. You acknowledge and agree that we may terminate or modify our Free Trials or change or terminate the selected Service or offer for a similar service or offer at any time, in our sole discretion.
4.1 You may use the Services for any number of projects and scope for which you have subscribed under the applicable plan and as appropriate based on the size of your account. While we accept unlimited requests for Deliverables and revisions, our output volume depends on various factors, primarily the total request volume and complexity. We will do our best to work with you to accommodate priority items and your timelines, but we suggest not using our Services for time-sensitive projects.
4.2 We strive to minimize mistakes in the final Deliverables. However, due to the nature of creative design, we cannot guarantee that all final Deliverables will be 100% error-free. Upon delivery of a file, you agree to review and proof all files for any errors or omissions and notify us using our revision indicator tools before confirming any projects. We will do our best to rush edits to correct any mistakes you notify us about during this time period. If you notify us of any errors after this time period, we are not required to, but we intend to try to work with you to make corrections.
4.3 The speed of our service is determined by the number of subscriptions you have and the complexity of your project. A subscription measures output and represents what we can accomplish in a business day with our team, software, and web platform. What we can create with a single subscription depends on many factors, including but not limited to: (i) the type of plan; (ii) the volume of requests; and (iii) the complexity of requests. We do not guarantee the amount of work we can create with a single subscription. To increase the volume of work we can complete within a business day, we suggest you add subscriptions to your account.
4.4 You are the owner and/or controller of all information, data, or materials you provide to us to use the Services (“Customer Content”). By submitting Customer Content to us, you represent that you are the owner of such Customer Content and/or have the necessary rights, licenses, and authorization to distribute it. You grant us a worldwide, royalty-free, non-exclusive license to access and use Customer Content to provide the Services.
4.5 We do not monitor the content of our customers' accounts and have no duty to do so. However, we reserve the right to review and provide suggestions regarding Customer Content, and to remove any Customer Content that we determine, in our sole discretion, violates this Agreement or is otherwise objectionable.
4.6 We may provide you with links to third-party websites or resources. You acknowledge and agree that we are not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by us of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
4.7 The Services may use AI-generated content as part of your Deliverable to expedite submission. To the extent you utilize AI-generated content or otherwise agree to the use of AI-generated content in your Deliverable, you agree to and will comply with OpenAI’s terms of use with respect to such AI-generated content (which terms are located at https://openai.com/policies/terms-of-use and are incorporated herein by reference), or such other terms identified by us when you request or consent to the use of AI-generated content. For clarity, OpenAI’s terms of use are separate from and in addition to (and do not supersede or replace) 7Pixel’s Terms of Service, which will continue to apply in full force and effect. We have very limited control over AI-generated content. We make no warranty or representation of accuracy, completeness, reliability, ownership, or noninfringement with respect to any AI-generated content. By requesting or consenting to the use of AI-generated content, you acknowledge and agree that any use of AI-generated content is at your own risk.
4.8 We will use commercially reasonable efforts to provide you with the Services to create Deliverables in accordance with the requirements of the Agreement, but we do not guarantee that the Services will always be provided without interruption, delays, or errors. You agree to promptly notify us of any issues you encounter in the use of our Services.
4.9 THE SERVICES AND ANY DELIVERABLES PROVIDED BY US ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND YOU USE THEM AT YOUR OWN RISK. WE DISCLAIM ALL WARRANTIES, CONDITIONS, AND REPRESENTATIONS OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES OR ANY DELIVERABLES WILL MEET YOUR REQUIREMENTS OR THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; NOR DO WE MAKE ANY WARRANTY AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICES OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED. YOU ACKNOWLEDGE AND AGREE THAT WE ARE NOT RESPONSIBLE FOR ANY INTERRUPTION OF THE SERVICES, DELIVERABLES, OR ANY OTHER SERVICE PROVIDED BY US CAUSED BY NATURAL DISASTERS, FIRES, FLOODS, PANDEMICS, WARS, RIOTS, TERRORISM, STRIKES, INTERNET FAILURES, POWER OUTAGES, INTERRUPTION OR SLOWDOWN OF INTERNET SERVICE, ACTS OF GOVERNMENT AUTHORITIES, OR ANY OTHER EVENTS BEYOND OUR CONTROL.
4.10 YOU ACKNOWLEDGE AND AGREE THAT WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICES OR ANY DELIVERABLES; (II) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES RESULTING FROM ANY SERVICES OR DELIVERABLES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES; OR (V) ANY OTHER MATTER RELATING TO THE SERVICES OR THE AGREEMENT. OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRIOR TO THE DATE THE CLAIM AROSE.
4.11 By using the Services, you understand and agree that we may send you communications or data from time to time regarding the Services, including but not limited to: (i) notices about your use of the Services, including any notices concerning violations of use; (ii) updates; and (iii) promotional information and materials regarding our products and services. We give you the opportunity to opt-out of receiving promotional electronic mail from us by following the opt-out instructions provided in the messages.
5.1 Certain content elements provided to you as part of the Services may include Licensed Content, which we own or license from a third party. Licensed Content is subject to certain additional license restrictions. We provide Licensed Content to you as part of the Deliverables for your internal business purposes only. You may not sell, license, distribute, or otherwise use any Licensed Content for commercial purposes outside of your business. Additionally, you may not use any Licensed Content in a manner that is defamatory, obscene, unlawful, or that infringes on any third-party rights. You may not use Licensed Content in a manner that could cause harm to 7pixel.co or the third-party licensors of the Licensed Content.
5.2 We reserve the right to terminate your access to any Licensed Content and/or our Services if we determine, in our sole discretion, that you have violated the terms of the Agreement or the applicable license restrictions for the Licensed Content. In the event of such termination, you must immediately cease using any Licensed Content and destroy any copies thereof.
6.1 You agree to pay all fees and charges associated with your subscription to the Services according to the plan you have selected. All fees are due and payable in advance and are non-refundable. We may change the fees and charges for the Services at any time upon notice to you. Your continued use of the Services after the fee change constitutes your agreement to pay the changed fees.
6.2 You must provide a valid payment method (e.g., credit card) to us to pay for the Services. You authorize us to charge your payment method for the subscription fees and any applicable taxes for your selected Services based upon your chosen billing frequency (Monthly). If your payment method is declined or otherwise fails, we may suspend or terminate your access to the Services until payment is made.
6.3 If you believe that we have billed you in error, you must contact us within thirty (30) days of the invoice or charge date to request an adjustment or credit. We will not provide refunds for amounts billed in error after the thirty (30) day period.
6.4 In the event of a dispute between us and you, you agree to pay the amounts due for the Services without offset or deduction. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. You agree to pay all costs of collection, including attorneys’ fees and costs.
6.5 Auto Renewal by Default: Your subscription plan will automatically renew at the end of each subscription term unless you cancel it before the renewal date. This means your payment method will be charged automatically for the next subscription period.
7.1 The term of this Agreement begins on the date you accept this Agreement and continues until terminated by either party as described herein. You may terminate your subscription to the Services at any time by providing us with thirty (30) days written notice. We may terminate your subscription to the Services at any time, for any reason, upon thirty (30) days written notice to you.
7.2 Upon termination of your subscription, all rights and licenses granted to you under this Agreement will immediately terminate, and you must cease using the Services and any Deliverables. We will have no obligation to retain or provide any Customer Content or Deliverables to you after termination, and we may, unless legally prohibited, delete all Customer Content and Deliverables in our systems or otherwise in our possession or control.
7.3. Refunds: We do not offer refunds for subscription fees.
7.4. Cancellation Policy: You must cancel your subscription before the renewal date to avoid being charged for the next subscription period. If you cancel after the renewal date, you will be charged for the next subscription period but can continue to utilize the services until the end of the current subscription term.
8.1 This Agreement constitutes the entire agreement between us and you and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to the subject matter hereof. No waiver of any provision of this Agreement will be effective unless in writing and signed by us. Our failure to enforce any provision of this Agreement will not be deemed a waiver of such provision or the right to enforce such provision.
8.2 If any provision of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement will remain in full force and effect, and such provision will be enforced to the maximum extent permissible under applicable law.
8.3 You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Any attempt to assign this Agreement without our consent will be void. We may assign this Agreement to any affiliate or in connection with a merger, acquisition, or sale of all or substantially all of our assets.
8.4 Governing Law and Jurisdiction: This Agreement and any dispute arising out of or relating to this Agreement shall be governed by and construed in accordance with the laws of Malaysia, Singapore, Taiwan, Hong Kong, Indonesia, Philipphines, United Kingdom, United States, Canada and almost every countries around the world without regard to its conflict of laws principles. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the courts of Malaysia, Taiwan & Hong Kong, and the parties hereby consent to the personal jurisdiction and venue therein.
8.5 We will not be liable for any failure or delay in our performance under this Agreement due to causes beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
8.6 You acknowledge that the Services and Deliverables contain valuable trade secrets and proprietary information of 7pixel.co, and any actual or threatened breach of this Agreement by you may cause us immediate and irreparable harm for which we may not have an adequate remedy at law. Accordingly, you agree that we are entitled to seek immediate injunctive and other equitable relief, without the necessity of posting a bond, in the event of any breach or threatened breach of this Agreement by you. This right will be in addition to any other rights and remedies available to us.
If you have any questions about this Agreement, please contact us at [email protected].
For immediate assistance, please reach out to our customer support team via email or phone. We strive to respond to all inquiries within one business day.
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